Frequently Asked Questions
Sweet answers to your most common inquiries.
Where does Stars + Honey source its ingredients?
We partner exclusively with sustainable, small-batch apiaries and organic farms to ensure the highest quality nectar and botanical infusions for our honey blends.
How should I store my honey to prevent crystallization?
Store your jars in a cool, dry place away from direct sunlight. If crystallization occurs naturally, simply place the jar in a warm water bath to return it to a liquid state.
Do you offer international shipping?
Currently, we ship within the United States and Canada. We are working on expanding our logistics to bring our celestial flavors to more countries soon.
What is your return policy for food items?
Due to the artisanal nature of our food products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a replacement.
Are your products gluten-free and vegan?
All our honey products are naturally gluten-free. While honey is a bee-derived product and not considered vegan, we ensure ethical harvesting practices that prioritize bee health.
Can I track my order once it has shipped?
Yes, once your order is processed, you will receive an email with a tracking number so you can follow your honey's journey from our hive to your home.